Coronavirus (COVID-19)
We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.
Find out more › Link to whole cardTrade waste
What is trade waste and what are the responsibilities of a trade waste customer?
Find out more › Link to whole cardBackflow prevention
Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.
Find out how › Link to whole cardWater carting
Find a standpipe in our region and how to get a permit to use them.
Find out more › Link to whole cardPlanned works and interruptions
Customer Support update – longer wait times
- Coliban Water region
We switched over to our new billing and customer support system from 1pm on Monday 6 July 2020.
Castlemaine Water Reclamation Plant upgrade works
- Castlemaine Water Reclamation Plant, Langslow Street
We are carrying out an upgrade to the odour management system at our Castlemaine Water Reclamation Plant.
Sewer maintenance hole works, Epsom
- Epsom
Our contractor, Interflow, will be building new Sewer Maintenance Holes between May and July throughout Epsom.
Latest news
Please find our statement regarding the Gannawarra Shire's Cohuna Aerodrome decision here: https://t.co/ILpf5lwHEI
Gannawarra Shire Council have formally advised Coliban Water that they will be surrendering the licence for the Cohuna…
Our interactive Assets Map on our website, giving our customers, contractors and builders easy access to our entire…
Bin it, don't flush it
What can I flush down the toilet?
What can I pour down the sink?
Help protect the sewer network and environment by following these simple steps.
Learn more