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Want to know the location of our water and sewer mains?

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CW_Blue_Info Coronavirus (COVID-19)

We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.

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TRADE WASTE Trade waste

What is trade waste and what are the responsibilities of a trade waste customer?

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BACKFLOW PREVENTION Backflow prevention

Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.

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Find a standpipe in our region and how to get a permit to use them.

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Planned works and interruptions

Cohuna Water Tower works

  • Cohuna

A small section of concrete render from the Cohuna Water Treatment Plant elevated water tank has fallen away.

Water main renewal, Eaglehawk

  • Eaglehawk

Our contractors will be repairing a section of main in Howard Street, Eaglehawk on Wednesday 15 April 2020 from 10am

Water carting - Dingee

  • Dingee

We are experiencing poor raw water quality due to increased levels of Blue Green Algae (BGA) detected in the raw wate


Latest news

Did you know we have an interactive Assets Map to give customers, contractors and stakeholders immediate online access…

We have partnered with Anglicare Victoria who can help support you with financial counselling and access to practical…

By 2050, scientists are predicting that there will be more plastic in the ocean than fish. Help the environment by…


Bin it, don't flush it

What can I flush down the toilet?

What can I pour down the sink?

Help protect the sewer network and environment by following these simple steps.

Learn more
Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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