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Permanent Water Saving Rules

Find out what they are

Welcome to our new website

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TRADE WASTE Trade waste

What is trade waste and what are the responsibilities of a trade waste customer?

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BACKFLOW PREVENTION Backflow prevention

Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.

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Find a standpipe in our region and how to get a permit to use them.

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INVOICE / BILL Payment difficulties

If you're having trouble paying your bill, we have a range of options to help. Our team will work with you to give you confidential and tailored advice.

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Planned works and interruptions

Sewer main overflow, Kyneton

  • Behind Mill Street, Kyneton

Wet wipes have caused a blockage on a sewer main behind Mill Street, Kyneton, which resulted in wastewater overflowin

Digital Meter installation

  • Tooborac, Maldon, Newstead and Heathcote

Our contractors, Ventia, will be installing digital meters in Tooboorac, Maldon, Newstead and Heathcote from Monday 1

Water main cleaning, Laanecoorie system

  • Laanecoorie, Bealiba, Dunolly, Tarnagulla

We will be completing a water main disinfection process known as free chlorination in Laanecoorie, Bealiba, Dunolly a


Latest news

Wet wipes have blocked a sewer main, resulting in around 10,000 litres of wastewater entering the Campaspe River from a…

Forgetting to stay hydrated? Drink a glass of water every time you eat! #Choosetap

Are you organising a community event? We can provide free drinking water to support healthy choices! #choosetap https…


Bin it, don't flush it

What can I flush down the toilet?

What can I pour down the sink?

Help protect the sewer network and environment by following these simple steps.

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Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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