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Protect your meter

Frozen pipes and meters

Want to know the location of our water and sewer mains?

View our Assets Map

CW_Blue_Info Coronavirus (COVID-19)

We are here to help our customers and community. We will keep you informed on how we are responding as the situation evolves.

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TRADE WASTE Trade waste

What is trade waste and what are the responsibilities of a trade waste customer?

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BACKFLOW PREVENTION Backflow prevention

Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.

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WATER CARTING STANDPIPE Water carting

Find a standpipe in our region and how to get a permit to use them.

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Planned works and interruptions

Customer Support update – longer wait times

  • Coliban Water region

We switched over to our new billing and customer support system from 1pm on Monday 6 July 2020.

Castlemaine Water Reclamation Plant upgrade works

  • Castlemaine Water Reclamation Plant, Langslow Street

We are carrying out an upgrade to the odour management system at our Castlemaine Water Reclamation Plant.

Sewer maintenance hole works, Epsom

  • Epsom

Our contractor, Interflow, will be building new Sewer Maintenance Holes between May and July throughout Epsom.

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Latest news

Please find our statement regarding the Gannawarra Shire's Cohuna Aerodrome decision here: https://t.co/ILpf5lwHEI

Gannawarra Shire Council have formally advised Coliban Water that they will be surrendering the licence for the Cohuna…

Our interactive Assets Map on our website, giving our customers, contractors and builders easy access to our entire…

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Bin it, don't flush it

What can I flush down the toilet?

What can I pour down the sink?

Help protect the sewer network and environment by following these simple steps.

Learn more
phone-round
Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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