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Permanent Water Saving Rules

Find out what they are

Welcome to our new website

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TRADE WASTE Trade waste

What is trade waste and what are the responsibilities of a trade waste customer?

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BACKFLOW PREVENTION Backflow prevention

Backflow from an industrial or commercial property could pollute the local water supply. Installing a backflow prevention device protects from this very serious situation happening.

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Find a standpipe in our region and how to get a permit to use them.

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INVOICE / BILL Payment difficulties

If you're having trouble paying your bill, we have a range of options to help. Our team will work with you to give you confidential and tailored advice.

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Planned works and interruptions

Cohuna water quality - taste and odour

  • Cohuna

We are currently experiencing poor raw water quality in the supply source for the Cohuna Water Treatment Plant.

Transport of biosolids, Elmore

  • Elmore Water Reclamation Plant, Elmore

We are planning to move some biosolids from our Bendigo Water Reclamation Plant in Epsom to our Elmore Water Reclamat

Sewer pump station works, Campbells Creek

  • Campbells Creek

We are undertaking works at the Campbells Creek Pump Station No. 3 at 


Latest news

Preparing for school to go back? Make sure they have a good quality water bottle to refill throughout the day. Be smart…

Last year we delivered 138 water and wastewater education sessions to over 3,600 people. We hope your kids came home…

TOILET PAPER! One of the three Ps. Only flush pee, poo and toilet paper. It's that simple. Do you know your three Ps? #…


Bin it, don't flush it

What can I flush down the toilet?

What can I pour down the sink?

Help protect the sewer network and environment by following these simple steps.

Learn more
Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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