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How to contact us 


1300 363 200

Faults and emergencies can be reported on this number, anytime 24/7


In Person

Our customer service counter is open 8am to 5pm Monday to Friday at 37-45 Bridge Street, Bendigo, excluding public holidays. 



By mail

PO Box 2770
Bendigo DC VIC 3554


Accessibility services

Access information about our services in a way that suits you.


Hearing and speech assistance

If you are deaf or have a speech or hearing impairment, you can contact us through the National Relay Service (NRS):


Text to speech

Click the ‘Listen’ button at the very top of the screen to hear the information on our website being read aloud. With this tool, you can also magnify text and download an MP3 file of the page.


Translation services

To read or listen to our website in another language, click the ‘Translate’ button at the very top of the screen.

If you want to talk to us, call 13 14 50 to use a free interpreter service. For more information, visit Translating and Interpreter Service.  



If you would like to get in touch to give us feedback or make a complaint, you can:


Last updated on 28 Jun 2024

Share your ideas, provide us with feedback and work with us to make the Coliban Water region a place to live, grow and enjoy.

Visit Connect Coliban to find out about projects and the future of water in your region.

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