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The 2019/20 rural season will open at 100 per cent for all rural customer.

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RURAL - GENERAL Rural Water Guide

A helpful guide to the 2019/20 rural season and your responsibilities are as a rural customer.

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RURAL - GENERAL Rural Customer Charter

Find out our commitments to our rural customers and what we require from them.

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water Understanding your bill

If you're unsure how to read your bill, our examples explain what each part of your bill means.

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Planned works and interruptions

Cohuna water quality - taste and odour

  • Cohuna

We are currently experiencing poor raw water quality in the supply source for the Cohuna Water Treatment Plant.

Transport of biosolids, Elmore

  • Elmore Water Reclamation Plant, Elmore

We are planning to move some biosolids from our Bendigo Water Reclamation Plant in Epsom to our Elmore Water Reclamat

Sewer pump station works, Campbells Creek

  • Campbells Creek

We are undertaking works at the Campbells Creek Pump Station No. 3 at 


Latest news

Preparing for school to go back? Make sure they have a good quality water bottle to refill throughout the day. Be smart…

Last year we delivered 138 water and wastewater education sessions to over 3,600 people. We hope your kids came home…

TOILET PAPER! One of the three Ps. Only flush pee, poo and toilet paper. It's that simple. Do you know your three Ps? #…


Be smart choose tap

Be Smart. Choose Tap water. It is the best choice for your health, the environment and your hip pocket.

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Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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