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The 2019/20 rural season will open at 100 per cent for all rural customer.

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RURAL - GENERAL Rural Water Guide

A helpful guide to the 2019/20 rural season and your responsibilities are as a rural customer.

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RURAL - GENERAL Rural Customer Charter

Find out our commitments to our rural customers and what we require from them.

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water Understanding your bill

If you're unsure how to read your bill, our examples explain what each part of your bill means.

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Planned works and interruptions

Sewer main overflow, Kyneton

  • Behind Mill Street, Kyneton

Wet wipes have caused a blockage on a sewer main behind Mill Street, Kyneton, which resulted in wastewater overflowin

Poor raw water quality - Murray System

  • Echuca, Leitchville, Gunbower and Cohuna

Prolonged dry conditions and warm weather in the Murray River catchment area is resulting in poor raw water quality i

Digital Meter installation

  • Tooborac, Maldon, Newstead and Heathcote

Our contractors, Ventia, will be installing digital meters in Tooboorac, Maldon, Newstead and Heathcote from Monday 1


Latest news

Wet wipes have blocked a sewer main, resulting in around 10,000 litres of wastewater entering the Campaspe River from a…

Forgetting to stay hydrated? Drink a glass of water every time you eat! #Choosetap

Are you organising a community event? We can provide free drinking water to support healthy choices! #choosetap https…


Be smart choose tap

Be Smart. Choose Tap water. It is the best choice for your health, the environment and your hip pocket.

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Talk to us 1300 363 200 8.00am - 5.00pm, Monday to Friday
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