Taste and Odour - Gunbower
- Gunbower
Your water is safe to drink.
We are aware some customers in Gunbower are noticing changes in the taste and odour of their water.
We want to assure you that your water is being regularly tested and remains safe to drink. However, we appreciate the changes to taste and odour are not ideal, and we are working quickly to ensure it is back to normal as soon as possible.
Please continue to check this page for the latest updates, or call us on 1300 363 200.
Taste and Odour - Goornong
- Goornong
Your water is safe to drink.
We are aware some customers in Goornong are noticing changes in the taste and odour of their water.
We want to assure you that your water is being regularly tested and remains safe to drink. However, we appreciate the changes to taste and odour are not ideal, and we are working quickly to ensure it is back to normal as soon as possible.
Please continue to check this page for the latest updates, or call us on 1300 363 200.
Water mains maintenance - Kangaroo Flat
- Kangaroo Flat
On Tuesday 3 February we’re completing maintenance work on the water mains in Kangaroo Flat between 8am and 1pm.
Following recent investigation work, we need to carry out further maintenance on the water pipes that supply this area.
Works will happen at the corner of Mackenzie Street West and Browning Street and result in a planned 4-5 hour water supply interruption for some customers in the area - impacted customers will be notified directly.
The area affected is along MacKenzie Street West between John Street and Browning Street, including Noble Court, in Kangaroo Flat.
If you see our crews working in the area on Monday 2 February, this is preparation work and will not impact your water supply.
We’ll complete these works as quickly as possible to minimise any interruption time. These works will improve the resilience of the water network.
| Your stop tap |
Before the works, we strongly recommend you turn your stop tap off at your water meter. Once your interruption time ends, you can turn your stop tap back on. |
| What if I can’t find my stop tap or turn it off? | If you can’t turn your stop tap off, that’s ok, you can leave it on, however please do not use any water during your interruption time. If your stop tap is left on, you may notice discoloured water or air in your pipes for a short period after the works. Running your tap for a few minutes should clear this. |
| During the works | We recommend you store enough water for your household to use during the interruption. When your water is off, your toilet cistern won’t refill after you flush, so you may want to fill a bucket with water which can be tipped into your toilet. |
| Water quality | These works can cause temporary changes to the look of your drinking water. If this occurs, run your taps until the water runs clear. If problems persist, please contact us. Your water remains safe to drink. |
We thank you for your patience during these works.
Planned maintenance works – Kangaroo Flat
- Kangaroo Flat
We will be installing electrical cabling to a flow meter that has recently been installed in High Steet, Kangaroo Flat, in the service road between Bank and Taylor streets.
This device measures the volume and speed of water moving through a pipe and will help us to monitor the flows in the water network around your property and detect leaks.
The works will be carried out on Tuesday 10 and Wednesday 11 February, between 7am and 5pm each day.
During the works (7am to 5pm) the service road will remain open to traffic under the direction of traffic management.
The service road will remain open to allow traffic movement for residents and customers of the nearby motel and childcare centre.
There will be no disruption to water services.
We thank you for your patience during these works.
Harcourt updates - January 2026
- Harcourt
The water in Harcourt and areas south of Harcourt is safe to drink. The Do Not Drink Advisory was lifted on Saturday 17 January.
Before first use, we recommend you run internal taps for two minutes to draw fresh water through your internal plumbing.
For further information visit connect.coliban.com.au/harcourt or call 1300 363 200.
For our rural customers
We know our channels and pipelines near Harcourt have been affected by the fires. Where it is safe to do so, our crews have been inspecting the rural network and the Coliban Main Channel to repair the damage and remove fallen trees.
There is a possibility some orders may not be supplied and water quality in our rural network cannot be guaranteed.
If you have any questions, please contact our rural team on 1300 761 738 weekdays between 7am - 2:30pm, or email coliban@coliban.com.au
Other resources and information
| Information and support for residents with water tanks |
We have information available for people with water tanks. |
| Information about the replacement of dam water and other private water supplies used for firefighting | Through its Water Replacement Scheme, the Victorian Government will replace essential private water supplies, including dam water, taken and used during the bushfire emergency. You may be eligible to receive a 'reasonable and sufficient volume of water' to sustain the health of your property, pets, and stock. Information and an application form is available on the Forest Fire Management Victoria website. Click here. Staff at your local council, DEECA, or CFA Office can assist to lodge the application form for you if required. |
| Mount Alexander Shire Council website | Council has a dedicated information hub on its website with links to useful resources. Click here to view the site, which covers:
|
| Victorian Emergency Recovery Hotline | The Victorian Government is providing recovery support for people and communities affected by the fires. Click here to learn more about the help and support available. You can call the Emergency Recovery Hotline every day on 1800 560 760 from 9am to 5pm. |
What’s next?
If you need help or have questions, please call us on 1300 363 200.
Further information is available at www.connect.coliban.com.au/harcourt.
Click here for information about our Coliban Assist program and our support for customers.
For the latest emergency updates and warnings visit www.emergency.vic.gov.au.