Controlled release of recycled water - Epsom
- Epsom
We will start controlled releases of recycled water from our Bendigo Water Reclamation Plant into Bendigo Creek from 8am on Tuesday 11 August 2026.
Recent rainfall has increased inflows to the water reclamation plant and our on-site lagoons are at capacity. These releases of recycled water will help to make room in our lagoons to ensure the safe and ongoing operation of our plant.
The water being released from the plant is Class B recycled water, and is regularly monitored to ensure it’s safe for release into local waterways. Signage will be placed along Bendigo Creek.
We carefully time these releases during high creek flows to minimise environmental impact, and to ensure we do not contribute to downstream flooding.
We expect these releases to continue over the next 2 weeks. We’ll keep reviewing this based on weather conditions, passing flows and inflows into the plant.
We are in contact with the Environment Protection Authority (EPA) regarding these releases.
If you have any questions or concerns, please call us on 1300 363 200.
Sewer spill - Kyneton
- Kyneton
Recent significant rainfall has placed increased pressure on our sewer network, resulting in sewer spills from the upstream gravity sewer network connected to the Jeffrey Street sewer pump station.
Spills have been identified at sewer access points along Campaspe Place and Beauchamp Street. Crews are actively responding to contain and clean up affected areas as quickly and safely as possible.
The spill at the Jeffrey Street sewer pump station remains contained within the holding basin and has not extended beyond the site.
Heavy rainfall can cause large volumes of stormwater to enter the sewer system, increasing flows and placing pressure on network capacity.
Our crews are using eduction trucks to help manage stormwater levels in the network and reduce the extent of spills. Customers may notice these trucks operating in the area during the event and as part of the clean-up response.
We are actively responding to contain spills and clean affected areas as quickly and safely as possible. We are continuing to monitor the network and assessing any impacts from the rainfall event.
We have notified the Environment Protection Authority (EPA) as required and continue to keep the community informed.
If you see a spill or notice anything unusual, please report it immediately on 1300 363 200.
Thank you for your patience and understanding as we work to manage the impacts of this significant rainfall event and protect public health and the environment.
Increased monitoring due to heavy rainfall
- Central Victoria - Kyneton to Bendigo
Recent heavy rainfall across our region is placing increased pressure on our water and sewer network.
The wet weather has led to higher-than-normal flows entering the system, and our teams are actively monitoring and managing the network to help minimise impacts to the community.
The Malmsbury Reservoir is now spilling. Combined with increased flows across the catchment, this creates a higher risk of the sewer network becoming overloaded, which can result in sewer spills.
Current sewer spill information
Kyneton
A sewer spill has occurred from the upstream gravity network connected to the Jeffrey Street sewer pump station in Kyneton.
Further information is available here.
Malmsbury
Sewer spills have occurred from the Ellesmere Place and Adamson Street sewer pump stations in Malmsbury.
A site assessment is currently underway. Further information will be provided as it becomes available.
Safety advice
- Avoid entering floodwater.
- Avoid contact with any affected waterways or pooled water where sewer spills may have occurred.
- Report any sewer spills or unusual observations immediately on 1300 363 200.
We appreciate the community's patience and understanding while these wet weather conditions continue. Our teams are closely monitoring the situation and responding as needed to help protect public health and the environment.
Reservoirs temporarily closed for on-water recreation
- Bendigo, Kyneton, Malmsbury and Harcourt North
The following reservoirs are currently closed for all on-water recreational activities due to significant storm activity forecast for Sunday 9 August:
- Lauriston Reservoir
- Upper Coliban Reservoir
- Malmsbury Reservoir
- Barkers Creek Reservoir
The Bureau of Meteorology is forecasting heavy rainfall across Victoria on Sunday, with between 20mm and 45mm of rain expected in the Bendigo and Kyneton areas.
To help protect public safety during these conditions, all on-water recreational activities, including the use of kayaks, canoes and other small portable craft, are not permitted at these reservoirs until further notice.
We appreciate the community's understanding and cooperation while these temporary closures are in place.
Tank maintenance works - Big Hill
- Big Hill
Update – 10 August 4pm
Following our maintenance work on the Big Hill tank last week, we will be finalising the works on 11 August.
This will involve two 15-minute water interruptions for some customers. These customers have been notified.
Water testing is still being completed. Some Big Hill and Kangaroo Flat customers may notice a slightly lower water pressure until this is finalised.
Your water remains safe to drink. We apologise for any inconvenience.
If you have any questions, please phone our Customer Support Team on 1300 363 200.
Update - 6 August 4pm
Due to unforeseen circumstances, the second 15-minute planned interruption will now take place at approximately 8pm.
This interruption will affect the same customers who experienced the first planned interruption earlier today.
We apologise for any inconvenience.
Update – 6 August, 10.45am
As part of the maintenance works, we will be isolating part of the Big Hill water network to recommission the tank.
This will mean some customers will have two 15 periods without water between 11am and 5pm. These customers have been notified.
After this part of the works are competed, we will begin water quality testing.
Until testing is completed, some customers in the Big Hill and Kangaroo Flat areas may notice a slightly lower water pressure.
If you have any questions, please phone our Customer Support Team on 1300 363 200.
Monday 4 August
We are completing maintenance works to a clear water storage tank in Big Hill from Monday 3 August to Wednesday 12 August.
To do this, the tank has been isolated. This may result in some customers in the Big Hill and Kangaroo Flat areas noticing a slightly lower water pressure.
Your water remains safe to drink. We apologise for any inconvenience.
Following the works we will recommission the tank and complete testing to ensure water quality.
Once works are concluded, if you notice any changes to the appearance or taste of your water, please get in touch with us.
If you have any questions, please phone our Customer Support Team on 1300 363 200.