Backflow is the reverse flow of a liquid into the drinking water supply.
Backflow from an industrial or commercial property that uses harmful substances could pollute the local water supply.
For example, a hose left running in a container of toxic chemicals could result in harmful backflow. A sudden drop in water pressure could cause the liquid to be siphoned back through the hose and into the water supply.
The installation of a backflow prevention device protects the water supply from this very serious situation.
For more information visit the Backflow Prevention Association of Australia website at www.bpaa.org.au
Commercial and trade waste customers
If you’re a commercial or trade waste customer you must provide a backflow prevention device immediately downstream of your water meter.
Without a backflow prevention device, you risk:
- causing serious illness or death
- prosecution under the Water Act 1989
- substantial financial losses and litigation (such as Workcover, and Occupation Health and Safety claims)
- being disconnected from the water supply.
Installing a device
It's the property owner's responsibility to make sure that a suitable backflow device is properly installed and tested. Only plumbers with a Water Supply license are qualified to install a device.
Here's what you need to do:
1. Get a risk assessment
Arrange for an accredited plumber to assess the potential onsite hazards of your property.
| Business | Location | Phone number |
|---|---|---|
| Adam Harris | Echuca | 03 5480 2426 |
| Admoor Plumbing | Mooroopna | 03 5825 1800 |
| Anthony Devine | Tatura | 0419 347 304 |
| Blue Gen Plumbing - Steve | Bendigo & Surrounds | 0407 680 546 |
| BJD Plumbing - Brad Driscoll | all areas | 0466 885 307 |
| Bryce Anderson | Castlemaine | 0438 454 535 |
| Collective Water - Pat Cornell | All areas | 0480 309 411 |
| Crawford Plumbing Vic Pty Ltd - Jack Crawford | All areas | 0450 107 600 |
| CMC Plumbing & Gas Fitting Pty Ltd | Lancefield | 0417 300 884 |
| De Haan Plumbing & Gas Fitting Pty Ltd | All areas | 0400 974 962 |
| DLO Plumbing | Bendigo | 03 5441 5444 |
| Dunstne Bros Plumbing & Roofing | Bendigo | 03 5446 1535 |
| Gamec Plumbing Pty Ltd - Gavin Cole | Echuca & Surrounds | 03 5483 5184 |
| Gary Threlfall | Bunbartha | 03 5826 9537 |
| GF Plumbing | All areas | 0407 259 044 |
| Gisborne Plumbing | Gisborne | 03 5428 2772 |
| Greg Hicks Plumbing | All areas | 0448 701 138 |
| Harrison Plumbing & Gas Services | Bridgewater | 0458 360 105 |
| Hearn Plumbing | Echuca | 03 5482 3067 |
| Industrial Plumbing Professionals/Plumbrite Group | Victoria | 0419 595 578 |
| Jacob Fitzgerald - Ecologic Plumbing | Castlemaine | 0400 862 049 |
| Jardine Plumbing - Andrew Jardine | Bendigo & Castlemaine | 0401 438 513 |
| Jason Chivers | Bendigo | 0400 813 610 |
| Jim Denahy | Echuca | 0418 557 558 |
| Jintmac Plumbing | Castlemaine & Kyneton | 0438 170 581 |
| Kevin Hayes Plumbing | Elmore | 0417 114 603 |
| Kyneton Plumbing | Kyneton | 03 5422 1381 |
| Lincoln Plumbing - Jarrad Lincoln | All areas | 0402 666 177 |
| LTR Plumbing | All areas | 0400 019 403 |
| Luke Prichard Plumbing | Castlemaine | 0437 852 614 |
| Macedon Ranges Plumbing | Kyneton | 03 5422 2234 |
| McGlone Plumbing | Cohuna | 0428 562 478 |
| MR Plumbing & Maintenance | Kyneton & Gisborne | 0410 322 133 |
| O'Brien Plumbing Echuca - Clayton Zanella | Echuca & Moama | 0418 505 265 |
| On Target Plumbing | All areas | 0424 469 364 |
| Peter Carr Plumbing | Bendigo | 0418 566 966 |
| Peter Millar | Bendigo | 0409 763 353 |
| Peter Swincer | VBS - Melbourne | 0418 587 365 |
| Plumb Bro Pty Ltd - Matthew Petrusma | All areas | 0478 082 535 |
| Plumbworx Bendigo | All areas | 0487 082 535 |
| Priggs Plumbing | Rochester | 03 5484 1042 |
| Fasom Plumbing - formerly Printz Plumbing | Castlemaine | 03 5472 2533 |
| Prowse Plumbing | Bendigo | 0428 927 797 |
| Race Services | Bendigo | 03 5442 4899 |
| Reid Plumbing | Cohuna | 03 5456 2574 |
| Rick Harrison Plumbing & Gasfitting | Bendigo | 0409 876 708 |
| Riley Plumbing Central Victoria | All areas | 0407 091 259 |
| Rowan Fitzgerald Pluming & Gas Fitting Pty Ltd | Central Victoria | 0418 380 690 |
| Rycor Plumbing | Bendigo | 0434 542 720 |
| S J Plumbing Central Victoria | Central Victoria | 0429 304 692 |
| Sandhurst Plumbing | Bendigo | 03 5443 8377 |
| Shannon Bros. Plumbing | Bendigo | 0418 547 796 |
| Sheahan Plumbing - Matthew Sheahan | All areas | 0407 809 921 |
| Shepparton Plumbing Services | Shepparton | 0408 021 500 |
| Stephen Kile | Maldon | 0409 638 966 |
| Talbot Plumbing Co. - Darren Talbot | All areas | 0408 507 715 |
| TRC Plumbing & Roofing Pty Ltd | All areas | 0402 828 302 |
| Vincent Comer | Bendigo | 03 5448 4324 |
| Wild Plumbing | Bendigo | 1300 421 240 |
| 2D Plumbing & Gas | All areas | 03 5441 7414 |
The hazard ratings are:
- High hazard - potential to cause death.
- Medium hazard - potential to endanger health.
- Low hazard - constitute a nuisance but not endanger health.
2. Choose and install a device
Your accredited plumber will recommend and install a suitable device based on your property's hazard rating. If installing a device in a medium or high hazard area, your plumber must be licensed in Backflow Prevention.
3. Test your device
Medium and high hazard devices need testing annually by a plumber licensed in Backflow Prevention. Results must be lodged within 20 days to either Coliban Water at coliban@coliban.com.au or Coliban Water's agent:
CIS Services Pty Ltd
inspections@cis1.com.au
Download a Backflow Prevention Device Test Report here.
4. Backflow Prevention Containment Policy
As the aim of the Backflow Prevention Containment Policy is the protection of the system and public health, it is vital that all parties comply with the relevant Acts, Regulations and Standards.
In the event of a property owner refusing to rectify a potential backflow or cross‐connection hazard, the water corporation has the authority to disconnect the reticulated water supply system to the relevant property, in order to protect the system and public health as per Section 141 of the Water Act 1989.
Examples where the system may be disconnected include:
- Failure to install a backflow prevention containment device following request from the water corporation.
- Failure to carry out tests or maintain a backflow prevention containment device in accordance with AS/NZS 3500 and AS/NZS 2845.
- Failure to replace or repair a backflow prevention containment device.
- Removal or bypassing of a backflow prevention containment device without the authority of the water corporation.
The water corporation reserves the right to install the appropriate containment device at the relevant property and to take necessary action to recover all associated costs.