Understand your bill
If you're unsure how to read your bill, our examples explain what each part of your bill means. You can also estimate the cost of your yearly usage with our online tool.
View an example residential bill (PDF 1MB).
If you're a rural customer, business or your water supply is untreated, your bill may look slightly different. Download an example:
- Rural water bill (PDF 1MB)
- Untreated water bill (PDF 1MB)
- Non-residential bill (PDF 1MB)
- Scheme bill (PDF 1MB)
Calculate your usage
Use our online Price Estimator tool to get an idea of how much your usage will cost you for the year.Last updated on 07 Aug 2019