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09 October 2019

The Coliban Water 2019/20 rural season has kicked off with 100% allocation, with average rainfall during winter and early spring.

Manager Regional Livability Steve Healy said this is the ninth consecutive year we have been able to open the season with 100 per cent allocation for both raw and recycled water customers.

“Our delivery season will commence in early October for most channel systems. Some systems will start slightly later according to channel rosters,” he said.

More information is available in Coliban Water’s latest Rural Water Guide, which has been mailed to rural customers.

The Coliban rural system supplies untreated water to more than 1,300 rural licence holders via 520 kilometres of channel and pipelines. Rural water is untreated and not suitable for human consumption. No quality standards apply to this water, unlike the water from the treated urban drinking supply.

“Our staff and contractors have been busy in recent months preparing for the upcoming rural season through a number of maintenance projects, including the completion of stage two of the Coliban Main Channel Renewal Project.

“As well as 660 metres of channel replacement as part of the Renewal Project, we have also been weed spraying, repairing leaks and embankments, servicing pumps and performing erosion control. There’s also been access track improvements and clearing of fallen tree limbs along the Coliban Main Channel,” Mr Healy said.

This season random audits will be performed on connection points by Coliban Water staff, to ensure licence holders are taking their specified flowrates.

“Unfortunately we have identified instances where connection infrastructure has been tampered with to enhance the flowrate being received by the customer. Not only is this theft, but it impacts other customers in receiving their specified flowrates,” Mr Healy said.

For rural customers who wish to order water, please have your property ID number ready when you call on 1300 761 738.

“Customers can order water between 7am and 2.30pm Monday to Friday (excluding public holidays and the Christmas/New Year break). We require 48 hours’ notice or two working days.

“Remember you need to be either a registered licence holder or a nominated rural ordering authorised person for the account.” Mr Healy said.

In the 2018/19 rural season 1,916 orders were placed for water deliveries on our channel systems.  Coliban Water delivered approximately 3,700 megalitres of water to 827 licence holders, which is 35 per cent of the available allocation.

Last updated on 09 Oct 2019
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