To transfer money between your Coliban Water accounts, complete a Transfer Funds Request form online.
If you have paid the wrong account or are in credit, you can complete a Refund Request form online.
You will need:
- your driver's licence, medicare card or passport
- your account number (13 or 9 digit number in the top right corner of your bill. 9 digit numbers are prefaced with the letter C)
- details of the bank account receiving money
If you have a joint account, we need authorisation from all parties.
If you're requesting a refund or transferring funds from an account that's not in your name, you'll need to attach proof of payment.
Your request may take up to 2 weeks to process.Last updated on 30 Jun 2020