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10 November 2022

Coliban Water, following consultation with the Department of Health, advises that some customers in Cohuna should boil their drinking water until further notice. Refer to maps 1, 2 and 3 below to see affected locations.

Map One -Horfield Scheme

Map Two - Mead Scheme

Map Three - North West Scheme

On 8 November we stopped providing water to some of our ‘supply by agreement’ customers to secure drinking water supplies in preparation for any possible impacts to our Cohuna Water Treatment Plant from poor raw water quality. The decision to stop providing water to ‘supply by agreement’ customers has resulted in lost pressure within the affected network and we may have had ingress.  

This advisory has been issued as we have reinstated the water supply to the affected areas and the water may be unsafe to drink. We are flushing the water mains and taking water quality samples.

Coliban Water recommends that customers should bring water to a rolling boil before being used by heating the water until a continuous and rapid stream of air-bubbles is produced from the bottom of a pan or kettle. Kettles with automatic cut-off switches are suitable. Variable temperature kettles should be set to boil.  
 
After heating, water must be allowed to cool before using it, and be stored in a clean, closed container for later use. Care should be taken to avoid scalding injuries especially around children. 

Boiled water can be used for: 
•    drinking 
•    preparing beverages 
•    washing and preparing food 
•    preparing baby formula 
•    brushing teeth 
•    making ice


Unboiled water can be used for washing your hands, showering and bathing, flushing toilets, washing dishes (ensure dry before use) and clothes and garden watering. Ensure water is not ingested whilst bathing. 

Consumption of unboiled water can cause gastro-like symptoms. If you experience any of these symptoms, please contact your GP and inform your GP of this advisory. 

Please share this advice with neighbours and friends in the affected area. Coliban Water will keep customers informed as the situation changes. 

Would owners of rented properties please ensure your tenants are aware of this advisory.

For further information or if you have special needs, please go Coliban Water’s website or contact us on 1300 363 200.
 

Last updated on 10 Nov 2022
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