Property Connections - Sewerage

> New sewerage connections

To connect to our sewer system you need to submit an application.

Property owners, developers and plumbers can submit the online form.

What you need

The following information must be provided:

> Completed application form
> Copy of the title of the land and proof of ownership
> Proposed building plan, specifically site plan and floor plan
> Name and contact details of your plumber

 

Processing and activating times

All applications will be processed within 10 business days from the day we receive it.

Your account will be activated and charges for sewerage service will commence 90 days after we approve the connection. This is to allow time to be able to use the service.

 

> Alternative options

If you would like to know whether your property can be serviced via alternative means, such as a septic tank, you need to liaise with your local council.

For properties within our water supply catchment, this will require planning permission from Council and our consent.

For more information on our water supply catchment see our Protecting Our Catchments page.

If you like to develop within our service area, please contact us.

 

> Alterations to service drains

If you need to alter the service drain that connects your house to the sewer main you need our consent.

Applications to amend a service drain can be submitted by completing the online form.

All applications will be processed within 10 business days from the day we receive it.

If you require a plan showing the location of the current service drains on your property, contact CIS Services.

What you need

The following information must be provided:

> Completed application form
> Copy of title of the land as proof of ownership
> Description of the works
> Name and contact details of your plumber

 

> Information for Plumbers and Builders

All sewerage connections have to be installed in accordance with the Plumbing Code and our specific Technical requirements.

For properties serviced before 2011 the riser will be located underground. To obtain a plan of the approximate location of the property connections please contact us.

To obtain a property service plan to locate existing private drains, you need to contact Casey Inspection Services.

We will issue the PIC Consent Number to the applicant on the day the application has been approved. To prevent delays to the construction of new houses you need to allow for 10 business days processing time.

We submit all PIC consent numbers at 3pm daily to the eToolbox system.

Above: a sewer main access chamber

 

> Useful information

Building and Developing home page

Property Connections

Water Connections

Recycled Water Connections

Water and sewer plans

 

> Quick Connect Agents

Register of Quick Connect Agents

 

> Application form (online)

Water and Sewer Connections

> Technical Requirements

All connections have to be installed in accordance with the Plumbing Code and our specific Technical requirements.

 

> Water and sewer plans

To find out the location of our water and sewer mains see our Water and sewer plans page.

 

> Fees and charges

We will charge a fee per application to your account. You can combine water, sewer and recycled water into one application.

If a property has not been previously serviced, a New Customer Contribution may also apply. This fee does not apply to any recent subdivisions.

To find out whether these fees are applicable please contact us.

Recycled Water connections for residential properties are charged a Victorian Building Authority inspection fee.

All fees and charges will be billed to the existing account of the property.

Schedule of Fees and Charges

 

> Useful websites

Victorian Building Authority (VBA)

Plumbing Code of Australia

CIS Services

Return to Property Connections home page

Return to Building and Developing home page

 

 


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