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Water Plan 2008-2013 - What it means for You
Background to our Water Plan 2008-2013 |
We need our customers to have confidence that sound plans are in place to deliver safe and reliable services into the future. Customers also need to be sure that water charges are fair and justified.
The Essential Services Commission (ESC) an independent regulator has been set up to create this confidence and certainty.
As part of this arrangement all water corporations in Victoria are required to produce a Water Plan that sets out all its plans for the five years from 2008 to 2013.
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The ESC is then responsible for checking that we have included everything that is needed, that our programs are justified, and that our costs and charges are reasonable and realistic.
The following information about our Water Plan is to help you to understand firstly what the Water Plan is, what our plans are for the next five years, and what this means for you as customers.
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Final Water Plan
The Essential Services Commission website has the final determination for each of the Victorian water corporations. To go to their website
> click here.
To go directly to the Coliban Water final determination of the ESC website
> click here.
Frequently Asked Questions
To help customers understand a bit more about the Water Plan we have provided written responses to the most frequently asked questions.
For FAQs on the new pricing schedule for 2009/2010 > click here
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On-line Pricing Estimator
The estimator gives urban residential customers a rough idea of what their bills may cost over the next five years. The costing is in today's dollar values - but it provides an idea of the pricing.
To view our online estimator for current pricing, please > click here.
Contact us and feedback
Please contact us if you have feedback
E-mail coliban@coliban.com.au
Telephone 1300 363 200
Or by writing to us: Coliban Water,
PO Box 2770, Bendigo DC 3554 |
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