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Customer Support
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Pay your bill, understanding your bill, change your details, payment difficulties, pricing information and Customer Support Forms.
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Information for customers on how to protect their water meters and pipes from freezing during the cold weather months. |
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Information on unexplained high consumption, undetected leaks and how to keep track of your water usage. |
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Information for land owners and developers on planning applications, mains extensions, connections, building over assets and easements. |
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All of our customer forms are available to download and many of them can be
submitted online.
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Our Trade Waste Customer
Charter details rights and responsibilities for the
management of trade waste.
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Report a fault, leak or service interruption and what we will ask you.
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Information on our rural system, licences, application forms, transfers, ordering water and channel rosters.
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Information on current planned works and projects to repair and upgrade our systems. |
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Information on our rural system, licences, application forms, transfers, ordering water and channel rosters. |
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Information about our region’s water supples, water quality, Safe Drinking Water Act, Australian Drinking Water Guidelines.
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A-Z Fact Sheets
Annual Reports
Customer Charters
Newsletters
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