> Our Profile

Coliban Region Water Authority was established on 1 July 1992 under the Water Act 1989 as a Regional Urban Water Authority.

The Authority became the Coliban Region Water Corporation on 1 July 2007 and operates as Coliban Water.

We are one of the largest Victorian regional urban water corporations.

Our service area covers 16,550 square kilometres and includes 49 towns extending from Cohuna and Echuca in the north to Kyneton and Trentham in the south; and from Boort, Wedderburn, Bealiba and Dunolly in the west to Heathcote and Tooborac in the east.

We provide water and sewer services to rural and urban customers and manage, maintain and operate more than 40 reservoirs and water storage basins.

> Board

To find out about our Board > click here

> Organisational Structure

Our executive team includes:

Jeff Rigby - Managing Director
Dr Dharma Dharmabalan - GM Infrastructure
Roslyn Salmon - GM Customer Service & Communications
Andrew Cooney - GM Organisational Development
Neville Pearce  - GM Operations
Chris Dalton  - GM Risk and Company Secretary
Peter Leersen  - Chief Financial Officer
Jon Anstey - GM Strategy and Policy

> Annual Reports

To read more about us in our Annual Reports > click here

> Business Management

We are committed continuous improvement in all our processes to ensure that products and services are delivered efficiently and effectively, with consistent outcomes and acceptable risk.

We have achieved quality certifications for:

Business Improvement
SAI Global to the international standard ISO 9001:2008 (Cert. No. QEC 8286)

OH&S
SAI Global to the national standard AS 4801:2001 (Cert. No OHS 20179).

Environmental
SAI Global to the international standard ISO 14001:2004 (Certificate No. CEM 20398).

> Business Partners

We have a number of partnerships to provide services to our customers. These are:

Campaspe Asset Management Service Pty Ltd (CAMS)CAMS is an operating entity owned by TRILITY and providing operation and maintenance services for Coliban Water. Under a 10-year contract that commenced in 2003, CAMS provides the following services to Coliban:
> Operation and maintenance of water and sewer networks, including treatment plants
> Asset management
> Information technology systems and support
> Revenue collection and processing.

Bendigo Water Services Pty Ltd (BWS)
BWS is owned by Veolia Water Australia. The company owns and operates water treatment plants for the Bendigo, Castlemaine and Kyneton areas under a 25-year Build Own Operate Transfer (BOOT) contract that started in June 2002.

Veolia Water Australia
Veolia Water Australia operates the Kyneton and Castlemaine Water Reclamation Plants under separate operations and maintenance agreements.

ETE Coliban Pty Ltd (ETEC)
ETEC is an operating entity controlled by the Water Infrastructure Group (WI Group) and owned by Tyco International. ETEC owns and operates the Echuca Water Reclamation Plant under a 25-year Build Own Operate Transfer (BOOT) contract that commenced in September 2004.

> Contract Principles

As we review and renew our services contracts the following principles apply:

> Promote innovation to create value and share that value created between Coliban Water, Coliban Water's contractors and the community.

> Define a KPI regime that is aligned with Coliban Water’s objectives and clearly drives the behaviour required from the contractor – make these measurable and enforce the KPI regime.

> Create financial flexibility – consider the use of both fixed costs and variable costs to allow flexibility for variability in inflows etc.

> Ensure the development of a contract that is easy to understand, easy to administer and clearly outlines expectations of the contractor – must be reflective of the spirit and intent of the agreement

> Ensure expectations of contractor is clear – this includes branding, performance, reporting requirements etc.

> Consider Coliban Water’s greater business objectives and make sure these are reflected in the contracts i.e. consider sustainability and financial viability etc.